Search For Jobs Customer Services Administrator

  • Ref: FPS3346334_1617035399

  • Permanent

  • East Kilbride, South Lanarkshire

  • £Negotiable

  • End: 24th Apr 2021

First People Solutions are recruiting for a Customer Services Administrator for an Organisation who are experiencing a period of growth. The role offers the opportunity to work in a well established Team at their East Kilbride Plant.


  • To act as the voice of the customer in the business to ensure that the customer’s needs are always a priority.
  • To manage incoming enquiries via telephone.
  • To manage central email inbox.
  • To update spreadsheets and process data from paper based processes as required.
  • To process worksheets from Site Testing for issue to clients upon approval.
  • To provide effective communication of sample discrepancies and issues to the customer.
  • To provide effective and accurate administration of customer service procedures and reporting.

Experience Essential:

  • Experience in a customer facing role.
  • Strong prioritisation and organisational skills.
  • Positive attitude towards change.
  • Adaptability to use various in-house systems and processes.
  • Close attention to detail and an understanding of operating within a quality system.
  • Good IT skills (Microsoft based products, in particular Excel and Word).
  • Good written and verbal communication.

Monday to Friday 8.30am – 5pm

Apply for vacancy

The General Data Protection Regulation (GDPR)
This form collects your details and CV so that we can submit your application. Check out our Privacy Policy for the full story on how we store, process and protect your submitted data. If you choose not to consent, please use one of the alternative contact methods indicated on the Contact Us page.

Please complete the empty fields highlighted above, and make sure there is a CV uploaded. Please enter a correctly formatted email address. Please agree to the terms & conditions.

Submit Details

Share this vacancy: