Search For Jobs Customer Service Advisor

  • Ref: SS1F4_1547055026

  • Permanent

  • Cambridge, Cambridgeshire

  • £Negotiable

  • End: 31st Jan 2019

Customer Service Advisor

FPS are currently recruiting for a Customer Service Advisor for an analytical company in Cambridge. This is a great opportunity for to join a busy office environment.

Main duties will include:

  • Dealing with phone and email queries from customers in relation to quotes and updates regarding results.
  • Responsible for arranging the delivery of media and collection of samples for customers
  • Develop and maintain relationships with customer base to ensure requirements are met to a high standard
  • Liaising between the relevant departments to ensure the customer receives correct information.
  • Ensuring customer reports are delivered on time and correctly.

To be considered for this vacancy you will have experience working in a fast paced/high volume customer service role. The successful candidate will be an effective communicator and have experience dealing with customers over the phone and via email. You will be computer literate and have good administration skills.

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